About Us

Landlords First. Letting Agents Second.

We didn’t start out as letting agents.

We started out exactly where you are — as landlords.

Back then, Jan was running her own business, and David was working full-time as a surveyor and valuer for Santander, carrying out mortgage valuations, homebuyer reports and building surveys.

At the same time, we were both self-managing our own rental properties — trying to keep on top of everything while juggling already full plates.

You’d think that would have made us prime candidates to use a letting agent. And we tried — really, we did.

But despite knowing every agent in the area (thanks to David’s work), we couldn’t find a single one we trusted to deliver the level of service we wanted for our properties.

It felt like our only option was to keep self-managing… even if it came at the cost of our evenings, weekends, and sanity.

Turns out, we weren’t alone.

The Turning Point

Friends and family started coming to us, asking if we could help manage their properties too.

Some had been let down by agents. Others were trying to self-manage but quickly realised just how complex and time-consuming it really is — especially with over 150 pieces of legislation (and counting) to comply with.

That’s when we thought:

"If we’re already doing this for ourselves — and now for others too — why not do it properly?"

Why not build the kind of agency we’d always been searching for?

One that’s personal, professional, and built by landlords, for landlords.

That’s how Knight Property Management (KPM) was born.

Building from the Ground Up

Unlike most agencies, we didn’t come from lettings or estate agency backgrounds.

In fact, we saw that as a weakness at first — we didn’t have a blueprint to follow or “insider” industry tricks.

So we created our own systems, from scratch.

It took time, effort, and more than a few late nights.

But it also meant we didn’t inherit the bad habits of a broken industry.

We just did things the way we thought they should be done — properly, ethically, and with a healthy dose of common sense.

David brought decades of property experience as a chartered building surveyor.

Jan brought customer-first thinking from her years in customer service at Which?, combined with the real-world insight of running her own business.

Most importantly, we never saw ourselves as “agents.”

We still don’t.

Regulated, Qualified, Trusted

To raise the bar even further, we became the only local agency to be both:

• Regulated by the Royal Institution of Chartered Surveyors (RICS), and;

• Licensed by ARLA Propertymark

In an industry where literally anyone can set up shop with zero qualifications, we made a conscious choice to hold ourselves to the highest professional standards.

And landlords noticed.

Those first few clients — who took a chance on us — told us they’d never felt more heard, more supported, or more confident leaving their property in someone else’s hands.

Many of them are still with us today, more than 15 years later.

The Big Realisation

Looking back, we now see that the thing we thought made us weak — not being traditional agents — is actually our greatest strength.

Most agents operate with a hunter mentality: close the deal, move on, repeat.

That’s not us.

We’re farmers by nature — we build relationships, we nurture trust, and we take a long-term view.

So if you’re looking for a big corporate agent with slick suits and sales targets… that’s not us.

But if you’re looking for your friend in the business, someone who’ll treat your property like one of their own, and give you straight-talking, down-to-earth advice — then you’re in the right place.

Why This Matters

Most landlords — especially accidental and expat landlords — have no idea how much legal risk they’re carrying.

And why would they?

It’s a classic case of not knowing what you don’t know.

Just one example: Legionella risk assessments — skip them, and you could face fines up to £20,000 in a magistrate’s court, or unlimited fines and a prison sentence in more serious cases.

Or take deposit protection. If you don’t register it correctly, you could be ordered to pay your tenant up to three times the deposit — and lose the right to regain possession of your property.

Then there’s Right to Rent checks, gas safety, electrical regulations, the Renters Reform Bill, and the sheer mountain of paperwork that can trip you up — often without warning.

Even if you manage everything yourself perfectly, there’s the time cost:

Every hour spent chasing a contractor or deciphering legal updates is an hour not spent with your partner, your kids, or just enjoying life.

We think that’s too high a price to pay.

Let’s Make This Easy

If you’ve read this far, chances are you’re exactly the kind of landlord we love working with: thoughtful, responsible, and looking for someone who’ll treat your property with the care it deserves.

So here’s what to do next:

📅 Book a £97 landlord consultation with Jan or David

We’ll visit your property, answer your questions, and give you clear, practical advice you can use straight away.

If you choose to work with us afterwards, we’ll refund you DOUBLE the consultation fee as credit against our Tenant-Finding service.

✅ No obligation.

✅ No hard sell.

✅ Just real advice, from real landlords who’ve walked the walk.

Or if you’re not quite ready, that’s fine too:

📧 Email us: hello@knightpm.co.uk

📞 Call: +44 (0)1992 308181

💻 Book a Zoom call

🐦 Or send a carrier pigeon with a note that says “Help!”

Whatever works for you.

We’ll take care of everything — so you can get back to doing what you do best.

(Even if that’s just putting your feet up with a cuppa.)